60-day try-on guarantee on period underwear
For you to feel completely safe with your purchase of period underwear, we offer a 60-day try-on guarantee.
For 60 days, you get to use Imse's menstrual panties and experience how they work. If you are not satisfied - contact customer service via firstname.lastname@example.org and tell us why, and you will get your money back.
The guarantee only applies to your first purchase of one (1) period panty from Imse. Valid only when purchased atbarecollective.com
Return policy period underwear: Extended to 60 days right of return
When buying period underwear, you have the right to open the package and hygienically try the panties, with your thin panties underneath, to determine if the size is correct. If you are unhappy with the size, you can return these to us.
We now offer an extended return option to 60 days, provided that the product is unused and still has its packaging. This means that you have the opportunity to buy several panties in your first order, but only open and use one (1) period panty during the time that the try-on guarantee applies. To decide whether you want to keep the other panties in your order or make a return, within 60 days.
To make a return:
• Contact customer service via e-mail: email@example.com
• State the order number and the products you intend to return.
• Customer service sends out a return slip via e-mail, which you print out and attach to the package. You must then send the item back to us without unreasonable delay and no later than within 14 days. The cost of the shipping note that we provide you with is EUR 4,90.
We hope that you will love your period panties from Imse for a long time to come!